Here are some of our most frequently asked questions

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Are your offices open to the public?

No, our offices are not open to the public. All orders are processed online via our website or over the phone only.

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Do you deliver to businesses?

Yes we deliver to businesses, please get in touch with us for more information to set up a business account.

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I would like to order from WaterDelivered.ie but you do not have the type of water I like. Is there anything you can do?

Yes of course, get in contact with us and let us know the specific product that you like. We will the do our best to make it available for order on our website and we will notify you when the product is in stock.

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I want to reorder a previous order, can I do this through your website?

Yes, Login to your account and select “My Orders”. Your will be able to quickly reorder a previous order.

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If I am not home when you try to deliver what happens?

If you happen to not be home when we try to deliver your order, we will contact you by phone and will attempt to make delivery again the next working day.

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What forms of payment do you accept when ordering over the phone?

We only accept Credit/Debit Cards only.

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Can I order over the phone?

Yes you can order over the phone with one of our customer service representatives.

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Can I pay cash on delivery?

No we do not facilitate cash on delivery.

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What forms of payment do you accept?

We accept Credit Cards, Debit Cards and PayPal.

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Do you deliver to rural towns?

Yes, we deliver to all 32 counties no mater how remote the location.

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I live in an apartment block, can you deliver to me?

I live in an apartment block, can you deliver to me?
A. Yes we deliver to apartments.

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How long will it take for my order to be delivered?

Deliveries placed online or over the phone take 1 to 3 working days.

 

If you have another question which is not above please do not hesitate to get in contact with us. Go to our Contact Us